Privacy Policy
This translation is for convenience only. The English version is the binding one.
CastMany is a multistreaming service: you send one live stream to us and we forward it to the platforms you choose (Twitch, YouTube, Kick, TikTok). This page says what we store to do that, and what we never do with it.
What we store
- Account details. Your name or channel name, email address and the password for your CastMany dashboard.
- Destinations. The ingest address and stream key for each platform you add. If you add a key by hand, we store the key you pasted.
- Connected platform accounts. When you sign in to a platform through CastMany (for example "Log in with Google" for YouTube), the platform gives us an access token and a refresh token. We store those tokens so we can fetch your stream key and, if you use those features, read or update your stream title, category and viewer count. We also store the channel id and channel name the platform reports, so the dashboard can show which account is connected.
- Operational data. The status and bitrate of your incoming stream, whether each destination is connected, the amount of data relayed, and error messages from the platforms. This is used to run the service and to show you problems.
- Demo requests. If you fill in the form on castmany.com we store what you typed, your IP address and browser identifier, to answer you and to limit abuse.
- Connection check and waitlist. Before you apply, the page times a few tiny requests to our servers in Istanbul and sends the result (for example "34 ms") with your request, only to check that you are close enough for a smooth test. If you are too far and ask us to tell you when CastMany opens near you, we keep your email address, that measurement and your language for that one message, and delete them when you ask.
Google and YouTube data
CastMany uses the YouTube Data API. By connecting a YouTube account you agree to the YouTube Terms of Service; Google's handling of your data is described in the Google Privacy Policy.
With the youtube permission we only do the following on your behalf: read the ingest address and stream key of your live streams, read and update the title of your active or upcoming live broadcast, and read the concurrent viewer count while you are live. We do not read your subscriptions, watch history, comments or private videos, we do not upload videos, and we do not use YouTube data for advertising or share it with anyone.
You can revoke CastMany's access at any time from your Google account permissions or with the "Disconnect" button in your dashboard, which deletes the stored tokens immediately.
How we use it
Only to run the service for you: to receive your stream, to publish it to your destinations, to show you its status, and to answer your support requests. We do not sell or rent any of it, and we do not use it for advertising.
Where it lives and who can see it
Your data is stored on servers we rent in the European Union. Each customer runs in an isolated container with its own encrypted-at-transport dashboard; other customers cannot reach it. The operator of CastMany can access it for support and maintenance. Platform stream keys and tokens are never shown in the dashboard after they are stored.
The live video itself is relayed in memory and is not recorded or stored by CastMany.
Third parties
Your stream is sent to the platforms you choose, under their own terms. Demo requests and service alerts may be posted to a private Discord channel used by the operator. If you connect TikTok through the Streamlabs sign-in, Streamlabs receives your TikTok login under its privacy policy.
How long we keep it
As long as your account is active. When your account is deleted, its data (including stored tokens and keys) is removed within 30 days. You can ask for deletion at any time by email.
Your rights
You can ask what we hold about you, have it corrected or deleted, or export it. Email hello@castmany.com.
Changes
If this policy changes in a way that matters, we will tell you by email or in the dashboard before it takes effect.